ATLAS CLUB
Q: What happens if I become an Atlas Club member in the middle of a year and cannot use my week in that year?
A: Your week will automatically roll over to be used in the following year - either within Atlas Club resorts or to book into an RCI Weeks resort.
Q: If I do not want to use my week in any year, will you rent it for me and pay my annual fees from the rent derived?
A: No. But you are quite at liberty to do this privately.
Q: How do I get directions to the resort I have booked?
A: Detailed directions to your resort are provided with your written confirmation.
Q: Do I need to take towels, crockery, cutlery etc..
A: These are all provided in your apartment, but for more specific information about exactly what is provided in your apartment call the resort you are visiting on the contact numbers provided in your written confirmation.
Q: How long does it take to get my Holiday Certificate after I have paid my Atlas Club purchase price?
A: Once the full balance of your purchase price has been received, the enrolment lead time is approximately 6-8 weeks. Please note that your certificate will be not send to you until full payment has been received.
Q: What are the useful contact numbers?
A: For reservations of accommodation and travel services as well as basic enquiries, please contact your local reservations centre. The telephone numbers are provided together with your Atlas Club Holiday Certificate and on this site under "Getting in touch". Please quote your Atlas Club membership number when you make the call.
Q: How do I book accommodation at an RCI resort rather than within Atlas Club?
A: After selecting the RCI resort you wish to book, call your local reservations centre.
Q: What happens if I do not have enough weeks to make a desired reservation?
A: You can borrow weeks from next year to use this year. Just call your local reservations centre for more information.
Q: When can I borrow weeks?
A: You can borrow your weeks from the next use year at any time, as long as the relevant annual fees are paid on those weeks.
Q: What happens if I have already paid fees in advance for RCI membership before joining Atlas?
A: Any period of RCI weeks membership running concurrently with your three years of RCI membership with Atlas Club will be added to those 3 years to give you a longer RCI membership period and meaning you do not loose any period of RCI membership for which you have already paid.